Housing Options Officer

Marks Consulting Partners are currently looking for a Housing Options Officer to work with one of our Local Authority clients in Hertfordshire. What the Job Will Be Doing Managing a caseload of homelessness and housing options cases, providing tailored advice and support to residents Assessing homelessness applications in line with the Housing Act 1996 Part VII and the Homelessness Reduction Act 2017 Completing prevention, relief and main duty assessments, ensuring all statutory duties are met Producing Personalised Housing Plans (PHPs) and working proactively to prevent homelessness Negotiating with landlords, agents and support providers to secure positive housing outcomes Providing advice on a wide range of housing options, including private rented accommodation, social housing and supported housing Making legally robust homelessness decisions and issuing Section 184 decision letters Working closely with internal departments and external agencies to deliver effective housing solutions Managing complex cases involving vulnerable households, safeguarding concerns and domestic abuse Maintaining accurate case records and ensuring statutory deadlines and performance targets are achieved Responding to customer enquiries, complaints and Member enquiries in a professional and timely manner What You Will Need Experience working as a Housing Options Officer within a Local Authority Strong knowledge of the Housing Act 1996 Part VII and the Homelessness Reduction Act 2017 ..... full job details .....