Housing Options Officer

Homemove Officer Location: Haywards Heath (Hybrid Working Available) Hours: Monday to Friday, 9:00am to 5:00pm Contract: 3 months Salary: £18 per hour We are currently recruiting for a Homemove Officer on behalf of our client based in Haywards Heath. This is an excellent opportunity for an experienced housing professional or customer service candidate looking to develop their career within a busy and rewarding housing environment. The Role Working as part of a dedicated housing team, you will be responsible for supporting the allocation of social and supported housing, assessing housing applications, and providing advice and guidance to residents, applicants, and partner agencies. This role would suit someone who enjoys working with people, thrives in a fast-paced environment, and is passionate about helping those in housing need. Key Responsibilities Assess housing applications and determine housing need in line with relevant policies and procedures. Carry out verification checks including identity, address, and credit reference checks to prevent fraud and ensure appropriate housing nominations. Respond to day-to-day enquiries relating to housing allocations and housing assessments. Provide specialist written and verbal advice to applicants and partner organisations. Maintain accurate records and case notes using housing management systems. Monitor and understand local housing demand, including emergency housing needs and specialist accommodation requirements. Work ..... full job details .....