Housing Options Officer

Housing Options OfficerBraintree Hybrid (2-3 days per week) Rate: £31.00 per hour (Umbrella) IR35 Status: Inside IR35 Initial Contract Length: 3 months Start Date: ASAP Working Hours: 36 Hours a weekYou will assess housing need, provide specialist housing options advice, and play a key role in preventing and relieving homelessness. The role focuses on delivering a frontline, customer-focused housing advice service to individuals and families experiencing housing difficulties.Where prevention options have been exhausted, you will undertake statutory homelessness investigations under Part VII of the Housing Act 1996 (as amended), ensuring legal duties are met and robust s184 decisions are issued within required timescales.What you will do as a Housing Options Officer Provide a frontline housing advice and support service to customers across all tenures (in person and by telephone) Participate in the Housing Options duty rota, including triage and emergency response Take proactive steps to prevent and relieve homelessness through negotiation, referrals, and case management Undertake financial and benefits assessments to support housing decisions Produce and manage Personalised Housing Plans (PHPs), monitoring actions and outcomes Carry out statutory homelessness investigations and issue s184 decision letters within deadlines Liaise with landlords, mortgage providers, social care teams, health services, and voluntary organisations Support access to housing solutions ..... full job details .....