Housing Options Advisor

The Housing Options Advisor will provide advice and support to individuals seeking housing assistance, ensuring they understand their options and can access appropriate services. This temporary role in the public sector requires a professional approach to delivering housing solutions.

Client Details

The organisation is a well-established public sector entity that focuses on delivering essential services to the community. With a strong commitment to supporting residents, the team works collaboratively to address housing needs and ensure access to quality services.

Description

• Provide tailored advice and guidance to individuals on housing options and support services.
• Conduct assessments to determine eligibility for housing assistance and related schemes.
• Work closely with internal teams and external agencies to coordinate housing solutions.
• Maintain accurate records and ensure compliance with relevant housing legislation and policies.
• Assist with homelessness prevention by offering practical solutions and support to clients.
• Respond promptly to enquiries and provide high-quality customer service to residents.
• Prepare and present reports on housing cases as required by the department.
• Stay updated on changes in housing regulations and best practices within the public sector.

Profile

A successful Housing Options Advisor should have:

• Knowledge of housing legislation and homelessness prevention strategies.
• Experience working in a public sector or property-related environment.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• The ability to work effectively under pressure and manage multiple priorities.
• Proficiency in using relevant IT systems and software for record-keeping and reporting.

Job Offer

• Hourly pay between -15.00 and -18.00, depending on experience.
• Temporary position offering valuable experience in the public sector.
• Opportunity to make a meaningful impact within the property department.
• Work in a supportive and collaborative environment.

If you are passionate about helping individuals navigate their housing options, we encourage you to apply for the Housing Options Advisor role today!