Housing Operations Manager (12 Month FTC, North London)

Housing Operations Manager (12 Month FTC)Location: North LondonSalary: £50,000 per annumContract Type: Fixed Term Contract (12 Months)Working Pattern: Full Time (37.5 hours each week, Monday to Friday) Are you ready to make a meaningful impact in the housing sector? Our client, a leading public sector organisation dedicated to providing high-quality affordable housing, is seeking a dynamic Housing Operations Manager to join their vibrant Tenancy Management team! This is a fantastic opportunity to lead exciting projects and drive service improvement within a supportive and friendly environment.Role Overview:In this pivotal 12-month fixed-term role, you will report directly into our client''s CEO and provide focused leadership during a transformative period. Your primary responsibilities will include ensuring continuity in housing operations, enhancing KPI performance, and spearheading key projects related to tenant involvement, leasehold processes, and digital transformation.Key Responsibilities:Deliver a comprehensive, customer-focused housing management service.Lead projects that amplify tenant involvement, ensuring their voices shape service improvements.Continuously identify opportunities to enhance housing management services.Track and achieve KPIs, striving for median/upper quartile performance.Manage budgets effectively and demonstrate value for money.Collaborate across teams to provide exemplary customer-focused services.Champion digital transformation initiatives to ..... full job details .....