Housing Officer

We are currently seeking a proactive and dedicated 2x Housing Officer to join our team in South Devon. This is an excellent opportunity for someone passionate about delivering high-quality tenancy and estate management services while making a real difference in local communities.2x Housing Officers - South DevonHourly Rate: £18 - £25 per hourLocation: South Devon - Hybrid working with regular on-site visitsContract: ASAP start for 1-2 months Hours: Full timeIn this role, you will support tenants to sustain their homes, manage neighbourhood issues, ensure legal and regulatory compliance, and work closely with partner agencies to protect and strengthen local communities.The Role You will lead a varied caseload and be responsible for:Managing a defined portfolio of properties, schemes, and estates, ensuring all services meet the needs of tenants and communitiesResponding to emergencies, including ASB incidents, domestic abuse, and hate crime cases, working sensitively with victims and partnering with the Police as required (e.g., security measures, CCTV, emergency lock changes)Supporting tenants to maintain their tenancy, identifying vulnerabilities, removing barriers, and signposting to appropriate agenciesManaging rent accounts and arrears in line with policy, undertaking income maximisation work, offering benefits advice, preparing court applications, and attending hearings when requiredConducting inspections, new tenant visits, tenancy audits, void inspections, and ..... full job details .....