Housing Officer

TristoneNash are working with a provider of social housing who are looking to recruit a Housing Officer to fulfil a 6month contract.

The main purpose of the role is to take responsibility for providing a high-quality customer focused management service on a designated patch. This will include effective management of all housing stock including garage sites and amenities.

Duties will include:

• Dealing with reports of Anti-Social behaviour - liaising with customers and agencies to safeguard people in the community and make appropriate referrals e.g. risk assessments, adult/child social services, domestic abuse, and family support
• Assisting customers at the end of tenancy process, keeping all departments up to date to ensure properties are ready to re-let as quick as possible.
• Undertaking new tenant home visits
• Dealing with requests in relation to transfers, mutual exchanges, successions and assignments
• Carrying out regular inspections of neighbourhoods, taking appropriate action to ensure that there is a clean and safe environment for tenants
• Dealing with requests for accessibility aids and adaptations for disabled customers, including liaison with the Responsive Repairs team

We are looking for an individual with a proven track record of working within a housing management role coupled with excellent communication skills and a strong understanding of housing legislation and practice

A full driving licence and access to a vehicle is essential coupled with a Basic DBS check.

For more information or to apply, please submit your CV