Housing Officer

Housing Officer x6 (Wiltshire, Dorset and Somerset)Location: South WestSalary: £36,000 per annumVacancy Type: Full TimeIt matters. So we''re bringing it closer to home.Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We''ve listened.That''s why we''re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next.This is a varied, hands-on role where no two days are the same. You''ll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well.We are looking for six Housing Officers to cover the following patches in the South West - Wiltshire, Dorset and Somerset:x1 - Cotswold; West Oxfordshire; Wiltshirex1 - Wiltshirex2 - Somersetx2 - Dorset (Bournemouth, Christchurch and Poole, New Forest)What you''ll be doingYou''ll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include:Managing the full tenancy lifecycle, from sign-up through to end of tenancyHandling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraudSupporting lettings and voids activity to minimise rent loss and turnaround timesCarrying out estate inspections and addressing ..... full job details .....