Housing Officer

Housing OfficerBurton on TrentFlexible - full time - 37.5 hours per weekContracted positionDuration - 3-6 monthsHourly Rate - NegotiableOur client, an organisation based in Bur is looking for a Housing Officer, to act as the main point of contact for tenants in a geographical area, managing rent accounts, tenancy and estate issues, tenant welfare and support.Duties of the Housing Officer role will include, but is not limited to: Manage a designated patch of properties, providing effective tenancy and neighbourhood management services to residents.Deliver a customer-focused housing management service, ensuring tenants are supported to sustain their tenancies successfully.Investigate and manage anti-social behaviour (ASB) cases, working with residents, partner agencies, and internal teams to achieve appropriate resolutions.Take appropriate enforcement action where required, including warnings, legal referrals, and case preparation.Manage tenancy-related matters including tenancy sign-ups, breaches of tenancy, succession, mutual exchange, abandonments, and safeguarding concerns.Carry out regular estate and neighbourhood inspections, identifying and resolving environmental and tenancy issues.Support income collection by working collaboratively with tenants and internal teams to address rent arrears and tenancy sustainment issues.The successful Housing Officer will have:Previous experience within a housing officer positionEnhanced DBS - preferredAccess to a vehicleIf you are ..... full job details .....