Housing OfficerLocation: Head office in Staines, hybrid workingJob Type: Temp rolling contractSalary: 22 PAYE or 27.54 umbrella per hourWe are seeking a dedicated Housing Officer to manage a portfolio of 115 rented properties across Mitcham, Croydon, Wimbledon, and Sutton. This role involves a mix of general needs and supported tenancies, some with Care and Support on site. It is a customer-facing position requiring flexibility and the ability to respond promptly to enquiries and issues.Day-to-day of the role:Conduct scheme inspections focusing on general health and safety, identifying necessary repairs, and upkeep of communal areas.Perform customer home visits for annual tenancy audits, address housing/tenancy issues, conduct basic repair inspections, and compile damp and mould reports.Handle general housing enquiries through phone, email, and letter.Provide support to tenants to help sustain their tenancy, including assistance with Universal Credit applications and signposting to relevant services.Manage voids and lettings work, including requesting nominations, showing vacant properties to potential tenants, and handling tenancy sign-ups.Investigate reports of nuisance or anti-social behaviour and take appropriate action.Collaborate with a dedicated Rents Officer to manage low-level rent issues with tenants.Required Skills and Qualifications:Previous experience within a housing officer-based role.Experience in General Needs housing/tenancy management is essential; ..... full job details .....