Housing Officer

We are currently recruiting on behalf of a well-established housing association for an experienced Housing Officer to join their team on a temporary basis in Newton Abbot.This is an excellent opportunity for a confident housing professional with experience managing a general needs housing patch and providing a high-quality tenancy management service.The Role:As a Housing Officer, you will take responsibility for a defined patch of general needs properties, ensuring effective tenancy management and delivering a responsive, resident-focused service.You will be responsible for:Managing a general needs housing patch and maintaining regular contact with residents.Managing tenancy matters from sign-up through to tenancy sustainment and, where necessary, enforcement.Dealing with rent arrears, tenancy breaches and other tenancy-related issues.Investigating and managing anti-social behaviour and nuisance cases.Carrying out tenancy visits, inspections and property checks.Supporting vulnerable residents and identifying appropriate support or referral pathways.Working closely with internal teams including income, repairs, ASB, safeguarding and allocations.Liaising with local authorities, statutory agencies and external partners where required.Taking appropriate action to ensure properties and tenancies are managed effectively.Maintaining accurate records and ensuring casework is progressed within agreed timescales.Supporting the housing association''s wider objectives around tenancy ..... full job details .....