Housing Officer

We are currently recruiting for a Housing Officer to join a specialist housing provider on a temp-to-perm basis. This is an excellent opportunity for an experienced housing professional to manage a varied portfolio of properties across the West Midlands, including self-contained homes, bungalows, shared accommodation and larger housing schemes.
This is a predominantly housing management and tenancy-focused role, offering a high degree of autonomy and flexibility. You will be responsible for managing your own patch, ensuring properties are well maintained, tenancies are sustained and residents receive a high-quality service.

Key Responsibilities of a Housing Officer:

• Managing a portfolio of properties across the West Midlands.
• Conducting tenancy visits, scheme inspections and property checks.
• Managing void properties and coordinating re-lets to minimise turnaround times.
• Liaising with repairs and maintenance teams to ensure works are completed efficiently.
• Handling tenancy, rent and housing benefit-related enquiries.
• Working with local authorities, support providers and referral partners to maintain occupancy and support tenancy sustainment.
• Managing relationships with landlords, investors and external stakeholders.
• Identifying safeguarding concerns and maintaining accurate housing records.

About You:

• Previous experience in a Housing Officer, Tenancy Officer or Neighbourhood Officer role.
• Experience managing voids, lettings, tenancy management and housing-related casework.
• Strong communication and stakeholder management skills.
• Able to work independently, manage your own diary and prioritise workloads effectively.
• A proactive and customer-focused approach to housing management.

What''s on Offer:

• Temp-to-perm opportunity.
• Hybrid working with approximately three days per week on patch.
• Mileage paid at 55p per mile.
• No fixed office base.
• A varied role with autonomy, flexibility and the opportunity to make a real impact within a growing housing organisation.

This opportunity would suit a housing professional who enjoys managing their own patch and delivering excellent tenancy and property management services within a supportive and flexible environment.

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