Housing Officer

MMP Consultancy are looking to recruit a Housing Officer to join a Housing Provider based in South East London. As a Housing Officer you will be required to respond to reports of anti-social behaviour, tenancy changes, safeguarding concerns and other tenancy related issues as per job description. The role requires excellent customer service and organisational skills and an ability to be able to work independently as well as part of a team.Please note, a Full UK driving licence and vehicle it NOT required for this position. Duties:To work as part of a team dealing with all aspects of estate and tenancy management.Be the point of contact for tenant and leaseholders in the provision of a comprehensive estate management for people and property ensuring all customers are given help and support in making their tenancies sustainable.Investigate and take appropriate action in relation to tenancy and estate management enquiries, including anti-social behaviour, harassment, and neighbour disputes, unauthorised occupation of the client''s stock, successions and assignments and breaches of tenancy (excluding rent arrears) and estate related incidents.Ensure that comprehensive, up-to-date, clear, easily accessible, written notes and documentation are maintained on individual cases / incidents and where appropriate electronic records are regularly updated and maintainedAttend court, case conferences, panels and other meetings in connection with the service and present relevant up-to-date ..... full job details .....