Housing Officer

Marks Consulting Partners are currently looking for a Tenancy and Housing Officer to work with one of our Housing Association clients in London. What the Job Will Be Doing Delivering a front-line housing management service across a supported living portfolio, ensuring high standards of tenancy and property management Supporting tenants with learning disabilities and autism to sustain their tenancies and live independently Managing tenancy and leasehold responsibilities, including tenancy sign-ups, verification checks and ongoing tenancy support Carrying out regular property inspections and ensuring properties are maintained to a safe and high standard Responding to tenancy issues including anti-social behaviour, complaints and safeguarding concerns Providing advice on housing options, rights and welfare benefits to support sustainable housing outcomes Working closely with social workers, families, landlords and support providers to ensure effective housing solutions Monitoring performance targets including voids, arrears and service standards Ensuring repairs and maintenance issues are reported and resolved within agreed timescales Maintaining accurate records and reporting across housing systems Building strong relationships with internal and external stakeholders to support service delivery and continuous improvement What You Will Need Experience working within a housing officer, tenancy management or supported housing role Experience supporting vulnerable individuals, ..... full job details .....