Housing Officer (Homeownership)

Housing Officer (Homeownership) A place to create moments that matter Location: Peterborough, Hybrid with travel around the region as required to meet business needs. Salary: £39,178 per annum including car allowance Contract Type: Permanent Hours: 35 hours per week, Monday Friday 9am-5pm with evening and weekend work as required. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role As a Housing Officer (Homeownership), you ll be the go-to expert for our homeowner customers - handling a wide range of complex queries around leases, transfers, property management, and service charges. You ll play a vital role in ensuring our customers feel supported, informed, and confident in their homes. This isn t a desk-bound job. You ll be out and about visiting schemes, carrying out inspections, and maintaining a visible presence in our communities. You ll work closely with colleagues across Housing Services and other teams to manage mixed-tenure sites and deliver a seamless customer experience. You ll be managing a diverse portfolio of homeownership tenures - shared ..... full job details .....