Housing Officer - General Needs

Housing Officer - Barnet3 Month Temp to Perm£27.56 LTD per hourService Care Solutions are currently recruiting on behalf of a respected Housing Association for an experienced Housing Officer to join their team in Barnet on a 3-month temporary contract with the opportunity to become permanent.This is an excellent opportunity for a housing professional who enjoys being visible in their patch, building strong relationships with residents, and delivering a high-quality neighbourhood and tenancy management service.The RoleYou will be responsible for managing a defined patch, acting as the key point of contact for residents and ensuring estates are safe, well maintained and communities are places people are proud to live.Key ResponsibilitiesManage a caseload of properties within a designated areaDeliver a visible neighbourhood presence, carrying out regular estate inspections and resident visitsInvestigate and resolve anti-social behaviour and neighbour disputesManage tenancy issues including breaches, sustainment and tenancy enforcementAct as the main liaison between residents, contractors and internal teams to resolve repairs and estate concernsHandle complaints and complex resident enquiries through to resolutionWork with vulnerable residents, identifying support needs and making appropriate referralsMonitor and manage service delivery standards across cleaning, grounds maintenance and managing agentsEnsure compliance with health and safety requirements including FRA actions ..... full job details .....