Housing Officer

We''re looking for a proactive and dedicated Housing Officer to manage a patch of general needs tenancies, ensuring sustainable tenancies and safe, thriving communities.

Key Responsibilities of a Housing Officer:

• Manage all aspects of tenancy management, including sign-ups, tenancy inspections and ASB.
• Take prompt and appropriate action in cases of medium to high level anti-social behaviour, working closely with residents, police, and partner agencies.
• Conduct regular estate inspections and home visits to maintain high standards and build strong tenant relationships
• Support data quality and compliance, ensuring customer systems are up to date and aligned with regulatory and safeguarding standards.

What we''d love to see from you:

• Experience in tenancy or housing management, including handling ASB and tenancy enforcement.
• Strong knowledge of housing legislation, policies, and good practice.
• Excellent communication, negotiation, and conflict resolution skills.
• Ability to manage a busy and varied caseload, with a customer-focused and solution-oriented approach.

Job title: Housing Officer
Contract: 3 months+
Hourly Rate: -25/-26hr
Location: Staffordshire
Working hours: Full Time - Hybrid

If this Housing Officer position is for you then please apply or contact (url removed)

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