Housing Officer

We are currently seeking an experienced Housing Officer on a hybrid basis to join a reputable Housing Association based in Dudley. This is an excellent opportunity to play a key role in delivering high-quality tenancy and estate management services to local residents.

Key Responsibilities of a Housing Officer:

• Manage a designated patch of approximately 350 properties, covering all aspects of tenancy and estate management including lettings, anti-social behaviour, and rent collection.
• Provide a customer-focused lettings and allocations service, ensuring void turnaround targets are met and sustainable tenancies are created.
• Monitor and recover rent arrears in line with policy, including preparing court paperwork and attending hearings as required.
• Carry out regular estate inspections and respond promptly to environmental, maintenance, and health & safety issues.

Requirements:

• Previous experience in a housing management role within the social housing sector.
• Strong understanding of housing law and welfare benefits, with the ability to manage complex tenancy and income-related issues.
• Excellent communication and negotiation skills, with confidence to handle sensitive or challenging situations.
• Full UK driving licence and access to a vehicle is essential.

Job Title: Housing Officer
Location: Dudley
Contract: 2-month temporary contract (potential for extension)
Working Hours: 35 hours
Hybrid: 3 days on patch - 2 days WFH or office based
Hourly Rate: -24 per hour

If this role Housing Officer role is of interest to you then please apply or contact (url removed)

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