Housing Officer

We are seeking a dedicated and experienced housing Officer professional with a strong compliance background. You will be proactive, organised, and able to balance multiple priorities while maintaining high standards of health, safety, and tenant care. You thrive in a structured environment but can respond flexibly to issues as they arise, working collaboratively with colleagues, contractors, and residents.

Benefits:

• Salary -37,000
• Receive 27 days annual leave.
• 24/7 Employee Assistance Programme supports life challenges.
• Flexible and hybrid working offered for certain roles.
• Financial Benefits
• Enhanced pension scheme available.
• Cycle to Work scheme encourages sustainable commuting.
• Discounts on brands, fashion, holidays, groceries, more.
• Life Assurance covers two times employee annual salary.
• Comprehensive formal learning opportunities for all staff.
• Organisation-wide culture encourages continuous personal development.
• Frontline staff access regular Reflective Practice supervision.
• Clinical supervision offered for therapeutic and counselling roles.
• Inclusive workplace ensures everyone feels valued respected.
• Policies promote equity, diversity, and inclusion organisation-wide.

Key qualities and skills:

• Demonstrable experience in housing management, tenancy administration, and compliance within regulated environments.
• Knowledge of housing legislation, landlord responsibilities, and property safety standards.
• Strong communication skills, able to engage effectively with residents, colleagues, and external stakeholders.
• Excellent organisational and problem-solving abilities, capable of managing inspections, audits, and repairs efficiently.
• Motivated by purpose-driven work and committed to the charity''s mission of providing safe and supportive housing.
• Proficient in Microsoft 365 and property management systems, with a full UK driving licence for site visits.

Expectations in the role:

• Ensure properties meet statutory and regulatory compliance requirements.
• Lead the onboarding of new properties and tenants, providing guidance and support throughout the process.
• Conduct regular inspections, audits, and compliance checks, maintaining accurate records.
• Support tenancy management, addressing resident issues and assisting with income collection as required.
• Collaborate with contractors, landlords, and internal teams to maintain safe, well-managed housing.
• Contribute to continuous service improvement, supporting the charity''s mission and values.

Want to find out more - reach to Bridgette from Moxie