Housing Officer

One of my local government clients are currently recruiting for an experienced Housing Officer, this is a temporary contract for initially 6 months with possible further extension based on performance and budgets.

OVERVIEW:

The role will be for a period of 6 months and will be wholly office/patch based, within the Ashfield District of Nottinghamshire. Successful candidates will need access to a vehicle with business use insurance (or must be willing to get business insurance for their vehicle if offered a job) cover and a valid driving licence to undertake the role.

MAIN RESPONSIBILITIES:

• Manage tenancy related matters, ensuring that tenants are aware of their responsibilities under the Tenancy Agreement and provide advice and assistance to tenants as necessary.
• Investigate and deal with anti-social behaviour and other breaches of tenancy conditions as appropriate including enforcement, taking detailed witness statements, mediation, conciliation,
• monitoring and preparation of legal documentation. This will involve close working with legal representatives and other partners and attendance at Court.
• To ensure that the Tenancy and Estates Service complies with relevant legislation, good practice,  policy and regulatory requirements.
• Responsible for the monitoring and managing of own case load in line with performance targets, prioritising workloads to deliver stretching targets and deadlines, where many of the cases will
• be complex and of a very sensitive and emotive nature. Maintain a highly visible profile on Council estates to provide an excellent estate management service.
• Ensure Estate Management Inspections are undertaken on a regular basis to ensure the environment is maintained to a high standard. This will involve remedying problems and working
• with partners and residents.
• Deal with requests for permissions and alterations and improvements to properties.
• Undertake property inspections for tenanted properties.
• Review introductory tenancies in line with procedures and legislation.
• Investigate and make decisions on individual cases regarding all aspects of day-to-day housing
• management activity including processing requests for successions, assignments, joint tenancies and transfers of tenancy.
• Investigate and deal with reports of abandoned properties, subletting and trespassing of properties

If interested in this role please send your CV to Lee-Juan at Coyle Personnel Ltd.