Housing Officer

We are currently looking for an experienced Housing Officer to provide a comprehensive housing management service to older and vulnerable residents living independently within designated housing schemes. The role will focus on tenancy management, tenancy sustainment, resident safety, voids and lettings, estate inspections and tenancy enforcement, ensuring residents are supported to maintain sustainable tenancies and that homes and communal areas are safe and well maintained.The Role Deliver a comprehensive tenancy management service in line with housing legislation, policies and consumer standards. Manage tenancy matters and take proportionate tenancy enforcement action where required. Support older and vulnerable residents to sustain their tenancies, working with Adult Social Care, NHS services and other agencies where appropriate. Carry out property, estate and communal area inspections, ensuring follow-up actions are completed within agreed timescales. Monitor the safety and condition of residents'' homes and communal areas and escalate compliance issues where required. Inspect properties at pre-void stage and work with colleagues and contractors to minimise void turnaround times and rental loss. Manage lettings activity and conduct tenancy sign-ups. Monitor estate services contracts and address performance issues. Maintain a regular presence across allocated housing schemes and deal with housing management issues as they arise. Support resident engagement and ..... full job details .....