Housing Officer

We are currently recruiting for an experienced Housing Officer to join a local authority''s Tenancy Management team. The successful candidate will be responsible for managing a designated housing patch, delivering effective tenancy management services, resolving tenancy breaches and ensuring residents receive the support needed to sustain their tenancies.The Role Manage a designated housing patch, overseeing tenancies from sign-up through to termination in accordance with relevant policies and procedures. Investigate and resolve tenancy breaches, including anti-social behaviour, hate crime and other tenancy-related issues. Conduct regular estate and property inspections, identifying and addressing issues affecting the safety and condition of the patch. Identify vulnerable tenants and those at risk of tenancy failure, coordinating appropriate support and interventions. Investigate and resolve complex tenancy management complaints, including enquiries from elected members and MPs. Work closely with internal teams, external agencies and support providers to resolve tenancy and neighbourhood issues. Organise and attend multi-agency meetings, case conferences and resident engagement activities. Support residents in identifying local priorities and developing initiatives to improve neighbourhoods and estates.Key Requirements Previous experience as a Housing Officer, Neighbourhood Housing Officer or Tenancy Management Officer within a local authority or housing association. ..... full job details .....