Housing Officer

We''re recruiting an experienced Housing Officer to join a housing services team, delivering a high-quality, customer-focused estate management service. This role offers the opportunity to manage a defined patch of approximately 400 properties, supporting tenants and leaseholders across tenancy management, arrears recovery, estate inspections and tenancy sustainment. You''ll play a key role in ensuring estates are well managed, residents are supported, and services are delivered to a consistently high standard. The Role Manage a patch of approximately 400 properties, delivering a comprehensive housing and estate management service. Carry out tenancy management, including sign-ups, tenancy audits, mutual exchanges, succession, assignment and tenancy enforcement. Lead on arrears recovery for your patch, including proactive contact with residents, home visits, and enforcement action where required. Undertake regular estate inspections and property visits to ensure standards are maintained and issues are addressed promptly. Complete tenancy audits to ensure compliance with tenancy conditions and identify any breaches or support needs. Manage and respond to anti-social behaviour cases and breaches of tenancy conditions, using proportionate and timely enforcement action. Report repairs and work closely with repairs teams and external contractors to ensure works are completed within agreed timescales. Monitor estate standards including communal areas, grounds maintenance, ..... full job details .....