Housing Manager

Housing Manager OA are recruiting for a Housing Manager to join our client s dynamic team.The successful candidate will manage a team on a 12month contract. You ll be stepping into a key role that ensures the smooth day-to-day running of the housing services, with oversight of a busy team and various housing management functions.Location: Highams Park, London.Hours: 12-month contract. Monday Friday 9-6. Office based.Salary: £30,000-£32,000 depending on experienceHousing Manager Benefits Access to a 24-hour therapist family members includedTeam bonding sessions every 3 months Housing Manager Key Responsibilities Manage and support a team of 6 housing staff, overseeing daily workloads, performance, and team wellbeing.Oversee void property processes, including handbacks, relets, and turnaround times.Ensure our block buildings are maintained to a high standard and compliance is met.Monitor and update legal processes, ensuring accurate records and timely responses.Attend weekly meetings with Housing and Allocations teams to ensure smooth communication and progress.Investigate delays in property availability (e.g., pricing or maintenance) and resolve issues.Manage complaints received via the enquiry s inbox, ensuring timely and empathetic resolution.Liaise closely with the maintenance team, provide required information, and follow up on job sheet progress.Monitor group chats for any urgent OOH matters and coordinate responses.Track and report on KPIs such as call handling, job ..... full job details .....