Housing Manager

We''re looking for a Housing Manager to lead and manage a regional housing team delivering excellent tenancy and leasehold management services. You''ll play a pivotal role in shaping and delivering services that are person-centred, efficient, legally compliant, and value for money.Key Responsibilities of a Housing Manager:Lead, support, and develop a team of housing officers and assistants to deliver exceptional tenancy management services across a range of housing types.Take responsibility for performance, case management, safeguarding, and tenancy lifecycle functions including ASB, arrears, re-housing, and tenancy sustainment.Act as a lead on complex housing and tenancy issues, ensuring compliance with relevant legislation, policy, and best practice.Drive service improvement through leading projects, enhancing procedures, and implementing new strategies in collaboration with internal and external partners.What We''re Looking For:In-depth knowledge of housing law, tenancy management, ASB, and safeguarding, with experience advocating in court without the need for solicitors.Proven ability to manage, motivate and support a team to achieve individual and service-wide objectives.Able to manage sensitive and complex cases while providing a professional, empathetic service to customers, including those with physical and mental disabilities.Strong IT skills including Microsoft Office, housing management systems (e.g. Open Housing), and the ability to analyse data for performance ..... full job details .....