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Permanent

Housing Manager

Leicester
money-bag £47000 - £52000/annum
Posted Yesterday

We''re looking for a Housing Manager to lead and manage a regional housing team delivering excellent tenancy and leasehold management services. You''ll play a pivotal role in shaping and delivering services that are person-centred, efficient, legally compliant, and value for money.

Key Responsibilities of a Housing Manager:

  • Lead, support, and develop a team of housing officers and assistants to deliver exceptional tenancy management services across a range of housing types.
  • Take responsibility for performance, case management, safeguarding, and tenancy lifecycle functions including ASB, arrears, re-housing, and tenancy sustainment.
  • Act as a lead on complex housing and tenancy issues, ensuring compliance with relevant legislation, policy, and best practice.
  • Drive service improvement through leading projects, enhancing procedures, and implementing new strategies in collaboration with internal and external partners.

What We''re Looking For:
  • In-depth knowledge of housing law, tenancy management, ASB, and safeguarding, with experience advocating in court without the need for solicitors.
  • Proven ability to manage, motivate and support a team to achieve individual and service-wide objectives.
  • Able to manage sensitive and complex cases while providing a professional, empathetic service to customers, including those with physical and mental disabilities.
  • Strong IT skills including Microsoft Office, housing management systems (e.g. Open Housing), and the ability to analyse data for performance improvement.
  • Chartered Institute of Housing qualification or equivalent

The benefits of this role:
  • Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)
  • Sector specific training is provided as part of induction plus opportunities for professional development
  • Long service awards payable in 5 year increments
  • Golden Hello/refer a friend receive up to -500
  • Cycle to work scheme
  • Free DBS (Disclosures and Barring Service)
  • Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)

Job title: Housing Manager
Salary: -49,257
Location: Leicester
Hours: 35

If this Housing Manager role is for you then please apply or contact (url removed)

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