Housing Management Officer - Pan London

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Management Officer to play a pivotal role in Housing Service in London. Sounds great, what will I be doing? In this role you will take ownership of a busy caseload of supported accommodation units, ensuring residents are safe, engaged, and set up to succeed. You''ll lead on all aspects of tenancy management, from onboarding and exit meetings to embedding a Psychologically Informed Environment approach. All while maintaining accurate, GDPR compliant records and delivering strong financial performance. With a proactive focus on arrears management, income collection, and benefits guidance, you''ll help residents navigate housing systems and sustain their tenancies. You''ll also coordinate timely repairs, monitor property standards, and keep communication flowing between residents, support teams, and contractors. This role is ideal for someone who thrives in a fast paced environment, enjoys problem solving, and is passionate about creating stable, high quality housing experiences for vulnerable individuals. What do I need to bring with me? You''ll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don''t have to tick all the boxes right away; the important thing is that ..... full job details .....