Housing Management Officer

Housing Management Officer / Housing Support Worker Blackburn 37.5 hours per weekRota across 8am - 4pm and 12 - 8pm, working one weekend in 6Temporary with the potential to become permanent £16.00 - £18.00 per hour Our clientMorgan Hunt is working with a leading Northwest charity who provide accommodation and support for vulnerable people at risk of homelessness in and across the Northwest. Support services are aimed at helping customers to develop the skills, knowledge and confidence they need to maintain a stable home and a structured lifestyle before assisting them in the process of securing or retaining permanent independent accommodation. This is a mixed, over 18 service in a hostel setting in Blackburn on a shift pattern of 8 - 4 or 12 - 8 working one weekend in 6, all on a rotation. The role - Housing Management Officer Deliver a proactive housing management service to customers, to enable customers to meet the conditions of their occupancy agreement, including monitoring rent and service charge payments and promptly dealing with any instances of anti-social behaviour by the customer or other breaches of occupancy.Support customers to maximise their income, claim housing benefit at sign-up and to promptly liaise with the Council''s Housing Benefit Department/DWP regarding applications, overpayments, changes of circumstances or sanctions or benefit sanctions.Manage the rent accounts for customers across the service to ensure that current customer arrears and former ..... full job details .....