Housing Liaison Team Leader

Job Title: Housing Liaison Team LeaderLocation: London Borough of Newham Contract Type: TemporaryRate: 26.13 PAYE hourAre you passionate about housing and eager to make a positive impact in your community? Our client is searching for a dynamic and experienced Housing Liaison Team Leader to spearhead a team dedicated to providing top-notch housing management services in Newham.About the Role: As the Housing Liaison Team Leader, you will lead a team of Housing Liaison Officers and Resident Service Officers, ensuring services are customer-centred and delivered to the highest standard. This is a hands-on leadership role where your efforts will directly enhance the quality of life for residents across the borough.What You''ll Be Doing:Lead and Support Your Team: Motivate and manage your team to deliver excellent housing services. Conduct one-on-ones, appraisals, and support staff development.Deliver Excellent Housing Services: Oversee mixed tenure properties, manage tenancy conditions, and ensure regular estate inspections.Tackle Anti-Social Behaviour: Handle ASB cases promptly, working closely with enforcement teams and maintaining accurate case records.Community Engagement: Support community activities and collaborate with internal and external partners to enhance neighbourhood safety.Health, Safety, and Compliance: Ensure your team adheres to health and safety policies and procedures.Escalations and Complaints: Be the first point of contact for complex inquiries, ensuring ..... full job details .....