Housing Lead Officer

Housing Lead Officer – Rugby

Location: Hybrid, Rugby (3 days from the office, 2 days from home)

Salary: £20 to £22 per hour.

Full-Time (37 hours)

Contract: Initial 3 months possibly beyond.

PURPOSE OF THE JOB

• To take the lead on behalf of Rugby Borough Council in legal proceedings around tenancy enforcement on all aspects of Housing Management with regards to General needs and Independent Living tenancies.
• To provide supervision, assistance and guidance to the Housing Management Team as whole around further action to be taken or not taken in an effort to sustain tenancies.
• To conduct final reviews and analyse individual tenancies, tenants and actions taken in an effort to sustain tenancies and make recommendations to case officers around the next steps to be taken.
• To assist the Housing Officers, Housing Officers (Independent Living) and Housing Coordinators where additional informal support is required.
• To lead and support the delivery of all housing management functions of the Council as far as they affect tenants to achieve the Council’s housing objectives and the priorities of the Council.
• To contribute as a member of a multi-functional team of housing staff to provide a seamless, qualitative and customer focused service.
• To contribute as a member of the wider team in creating a positive working environment.
• To ensure that customer care is maintained to the agreed standards according to the Council’s purpose, aims and values.
• Contribute to the delivery of a comprehensive Housing Service in accordance with the Council’s policies and procedures.
• Deliver the estate management service in accordance with the Housing Strategy.

Work on own initiative under the general direction of the Housing Services Team Leader.

Recruitment is done in line with safe recruitment practices 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact Liam Heddle on (url removed)