Housing Estates Officer

Housing Estates Officer (EO) Location: Larkhill, Salisbury, SP4 8NR Pay Rate 15.96 per hour First 2 weeks training requires full office attendance; then hybrid working (approx. 60% office / 2 days home) Training may be ongoing and travel to other locations may be required DBS clearance is required (Costs covered by the hiring process) Assignment runs until 31/03/27 with possibility of extension CIOH Certificate of Housing (or similar) is desirable. Holidays during the first 2 weeks of training cannot be accommodatedIf you''re someone who enjoys variety, strong standards, and making sure services land properly for the people who rely on them, this could be a great match. Our Client, within the MOD, is looking for an EO Housing Estates Officer to help validate and authorise key housing activities-supporting consistent delivery and quality across an allocated portfolio. What you''ll be doing: Own the "family experience" for an allocated housing portfolio, including occupant monitoring of non-SFA and SSFA Conduct patch/ground monitoring to ensure standards are met (including PFI where relevant) Manage assurance and quality checks, including timely handling and management of complaints (level 2) Undertake assurance checks on service levels and quality of work provided by suppliers Manage an allocated IMS case to agreed standards Help deliver additional services (including IRL/SONS/VOIDS) within delegation and timeframes Validate and authorise time reliefs within approved limits ..... full job details .....