Housing Enforcement Assistant (Property Licensing)

Job Title: Housing Enforcement Assistant (Property Licensing)Location: Croydon, CR0 1EA - Hybrid Working - 3 days office / 2 days remoteHourly rate 18.92 PAYE / 25.03 Umbrella per hourContract Length: 3 -month contract (possibility of extension)Working Pattern: Full Time, Monday - Friday, 36 hoursASAP Start About the RoleWe are seeking an experienced and customer-focused Housing Enforcement Assistant to join our team on a temporary 3-month basis to support the implementation of a Property Licensing Scheme. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys providing exceptional customer service while supporting important housing and licensing services.Working as part of a busy team, you will act as a key point of contact for residents, landlords, licence applicants and other stakeholders, responding to enquiries, providing accurate information, and supporting a range of administrative processes related to property licensing and private sector housing services. The role will involve handling telephone, email and written enquiries, maintaining accurate records, supporting casework and ensuring a high standard of customer care at all times. The role aligns closely with responsibilities outlined in the including customer enquiries, property licensing administration, record management and stakeholder liaison. Key ResponsibilitiesAct as a first point of contact for customer enquiries relating to housing, property licensing and related ..... full job details .....