https://jobs.co.uk/job/housing-customer-service-officer-reed-specialist-recruitment--634e2b4f-ef2f-4380-824d-083c7e226500 RSS feed for Housing Customer Service Officer at Reed Specialist Recruitment. en-gb Wed, 09 Sep 2026 21:04:08 GMT https://jobs.co.uk/job/housing-customer-service-officer-reed-specialist-recruitment--634e2b4f-ef2f-4380-824d-083c7e226500 https://jobs.co.uk/job/housing-customer-service-officer-reed-specialist-recruitment--634e2b4f-ef2f-4380-824d-083c7e226500 Tue, 08 Sep 2026 23:00:00 GMT Location: Brixton | Salary: £22.07 - £28.78/hour | Type: Temporary | Housing Customer Service Officer Rate of pay: -22.07 PAYE or -28.78 Umbrella Job Type: Temporary Contract Location: Brixton, Islington & Southwark (flexibility to work across multiple sites required) Working Pattern: Fully site-based (no hybrid working) The Role We are recruiting for a Customer Services Officer to support sheltered housing and schemes across Brixton, Islington and Southwark. This is a front-facing customer service role, providing support to residents, managing enquiries, handling administrative tasks, and helping ensure schemes operate efficiently. The successful candidate must be able to travel between sites as required. Key Responsibilities Deliver excellent customer service and respond to resident enquiries professionally and efficiently. Provide cover across sheltered housing schemes when required. Log service requests and maintain accurate records on housing management systems. Process payments for facilities, parking, fobs, and guest accommodation. Handle correspondence, complaints, and resident communications. Carry out property and guest flat viewings when required. Manage keys and access fobs, ensuring accurate records are ma... Temporary