Permanent
Housing Association Administrator
Hereford
£24000 - £26000/annum
Posted Yesterday
Housing Association Administrator
Hereford
£24,000 – £26,000 DOE
Full-time (40 hrs)
Office-based
Four Squared are excited to be working with a well-established, reputable heating and plumbing company in Herefordshire. Our client is looking for a proactive and organised Housing Association Administrator to support their busy Customer Service and Contracts team. This is a key role providing admin support to engineers, coordinating services, and ensuring a smooth experience for customers.
Key Responsibilities:
- Handle inbound customer enquiries and schedule engineer visits
- Process orders, payments, and maintain accurate records
- Use CRM systems such as Commusoft to manage job flow
- Liaise with suppliers and internal teams
- Support out-of-hours winter rota (Oct–Mar)
- Previous experience in administration or customer service
- Strong communication and organisation skills
- Confident using Microsoft Office and CRM platforms
- Detail-focused, proactive, and calm under pressure
- Comfortable dealing with social housing tenants
- GDPR-aware and professional in approach
- £24,000 – £26,000 salary (DOE)
- 28 days holiday including bank holidays
- Company pension scheme
- Free on-site parking
- Supportive and friendly team environment
- Full training and progression opportunities
Interested?
This is a brilliant opportunity to join a growing business that values dedication and initiative, if you are interested, please contact Ciara at (url removed) with your CV.