Housing Assistant Officer

Job Title: Housing Assistant OfficerLocation: Forward Drive, Harrow, HA3 8NT (London Borough of Harrow)Employer: Pertemps Recruitment Partnership on behalf of the London Borough of HarrowType: Temporary - Initial 3-month assignment, with potential for extensionWorking Arrangement: Office-basedPay Rate: 16.19 per hour (PAYE)The London Borough of Harrow is seeking a dedicated Housing Assistant Officer for a full-time, office-based role. The position operates on a temporary basis and involves delivering services both from the office and directly at client locations.Key Responsibilities:Support housing operations across tenancy management, arrears prevention, estate issues, and customer service.Respond to general enquiries and correspondence professionally and within agreed timescales.Conduct home visits, tenancy audits, vulnerable resident check-ins, and settling-in visits.Assist with compliance processes including Gas Access and Electrical Installation Condition Reports (EICR).Promote community cohesion by working with tenant and resident associations.Handle customer-facing duties with clear communication and respect for diverse needs, in line with equal opportunities principles.Maintain accurate records in housing systems and support rent collection processes.Contribute to performance targets and participate in appraisal and development initiatives.Uphold confidentiality, health and safety standards, and information security protocols.Issue access fobs, provide duty rota ..... full job details .....