Housing Assistant

We are recruiting for an experienced Housing Assistant to join the Lettings team for 6 months temp covering sick leave. The role is hybrid, with monthly meetings at Guilmore House and occasional training in Warrington. You''ll work 35 hours per week with flexibility around core hours. Start ASAP, with interviews held via teams. Your new companyYou''ll be joining a well-established social housing provider known for delivering safe, well-managed services across the North West. The team supports customers through allocations, applications, tenancy management and day-to-day housing operations, with a strong focus on accuracy, customer care and efficient service delivery. Your new roleYou''ll provide essential support across the housing function, including:Housing applications - processing, verifying information, updating recordsAllocations and bandings - supporting CBL processes, Manchester Move, shortlisting and customer updatesCBL systems - maintaining accurate data, monitoring bids, ensuring complianceFinance admin - raising invoices, POs, sundry payments, updating finance systemsGeneral administration - data entry, tracking, reporting, inbox managementCustomer liaison - gathering missing information, responding to queries, supporting smooth tenancy processesWhat you''ll need to succeedExperience in housing administration, allocations, CBL or similarConfident using housing management systems and finance platformsStrong accuracy, organisation and data-tracking skillsAbility to ..... full job details .....