Housing Assistant

Your new company A respected social housing organisation is seeking an experienced Housing Assistant to support its Housing Management team on a temporary basis for an anticipated 7-week contract.This role will suit someone with a strong understanding of housing management who enjoys working directly with tenants and supporting the delivery of high-quality housing services. You will play a key role in helping to manage tenancies, respond to resident enquiries, support estate management activities, and contribute to the overall success of the housing service.Your new role Supporting the delivery of tenancy management services Responding to tenant enquiries and providing housing advice Assisting with tenancy sign-ups, changes of tenancy and tenancy sustainment matters Supporting estate management activities and neighbourhood inspections Investigating low-level tenancy issues and anti-social behaviour cases Working closely with residents and partner agencies to achieve positive outcomes Maintaining accurate tenancy records and case files What you''ll need to succeed Previous experience in a Housing Assistant role Knowledge of tenancy management and social housing legislation Strong communication and customer service skills Ability to build positive relationships with tenants and colleagues A proactive and solutions-focused approach to housing management What you''ll get in return This is an excellent opportunity to join a busy and community-focused housing team and make a ..... full job details .....