Housing Assistant

Your new company A well-established housing organisation is seeking a proactive and customer-focused Housing Assistant to support the delivery of high-quality estate and tenancy management services. The organisation is committed to providing safe, well-managed communities and delivering a "right first time" service ethos, working collaboratively with residents, partners and internal teams.Your new role As a Housing Assistant, you will support frontline housing and estate management within a specialist team, managing cases from customer contact channels and internal referrals to ensure swift, professional resolution. You''ll proactively assist with tenancy and estate activity, including decants, voids, abandoned properties and terminations, working closely with colleagues and partners to protect residents, assets and budgets.What you''ll need to succeed You will have strong communication and interpersonal skills, the ability to organise and prioritise a varied workload, and confidence to make decisions and solve problems. Experience or knowledge of housing management, housing legislation and related policies is highly desirable.What you''ll get in return In return, you will receive:A competitive hourly rate of up to 21 per hourThe opportunity to work within a supportive and experienced housing teamExposure to a varied and meaningful housing management roleThe chance to develop your skills and experience within the housing sectorFlexible and agile working arrangements in line ..... full job details .....