Housing Assistant

!! HIRING !!-

About the Role:

one of our local goverment clients are seeking a proactive and customer-focused Housing Assistant to join their team. This is a fantastic opportunity to contribute to the delivery of essential housing services, supporting local residents through efficient administrative, clerical, and reception duties.

You will be a key point of contact for customers, providing advice, processing applications, and supporting tenancy-related procedures. This is an office-based role, ideal for individuals with experience in housing, customer service, or administrative roles within the public sector.

Key Responsibilities:

• Process tenancy terminations and manage keys from outgoing tenants

• Register, assess, and maintain Housing Register applications

• Support annual Housing Register reviews and handle changes of circumstances

• Provide first-point housing advice and signposting services

• Assist with reception duties and respond to telephone and in-person enquiries

• Manage garage applications and maintain accurate data entry across systems

Requirements:

• Previous experience in a customer service, administrative, or housing support role

• Strong communication and organisational skills

• Comfortable working in a busy, office-based environment

• Ability to handle sensitive and confidential information professionally

• Proficiency in using office systems and databases

If interested in this role please send your CV to Lee-Juan at Coyle Personnel Ltd.