Housing Assistant

Good Afternoon,

I am currently representing Lewisham Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate-which is negotiable dependent upon experience

We are looking for a Housing Assistant this role will be: SE6 4RU

The right candidate will:

To lead on rehousing enquiries and be the first point of contact for residents calling into the Housing & Communities department

• Provide a professional and knowledgeable service when responding to all enquiries and strive to resolve these at the first point of contact.
• Deal with enquiries that come into the department in a pro-active and customer focused way. Ensuring concerns are forwarded to the relevant teams or officers in a timely manner.
• Process all rehousing and transfer requests, on the Lewisham Council Housing Register and all associated systems and schemes including Housing Moves, Home Finder UK and Home Swapper.
• Assist Housing Officers and ASB Officers with tasks around tenancy management and ASB.
• Process Change of occupants and change of name applications.
• Keep records and complete administration tasks for the department.

We require the following:

• Experience of dealing with customers in a front facing environment
• Experience of managing and prioritising your own workload in a high-pressured environment
• Experience of using Microsoft Office and other computer systems to a high level

To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.

IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.

Look forward to speaking with you soon,