Housing Assistant - Camden

Are you a highly skilled, flexible and dynamic Housing Assistant looking to work for a reputable organisation? Adecco Housing is seeking an experienced Housing Assistant on a temporary basis to be the first point of contact for members of the public, tenants, leaseholders and contractors with a housing enquiry and will be responsible for the delivery of an informed and courteous customer advice and information service.Working within a small organisation means that you will have the unique opportunity to understand, shape and make a real difference to the organisation and the tenants. Job Title: Housing Administrator Location: Camden, London Rate: 11.50- 12.30 per hour Contract: 3-month temporary contract (potential to extend) Hours: Monday-Friday, 9:00 AM-5:00 PM (office-based)(THIS IS A F/T OFFICE BASED ROLE)Key Responsibilities:Maintain and update accurate tenancy and property records across housing systemsProvide administrative support to Housing Staff and managers in daily tasksHandle and monitor email inboxes, logging and escalating queries as requiredLiaise with tenants regarding tenancy queries, appointments, rent issues, and complaintsSupport in the logging, tracking, and resolution of ASB (anti-social behaviour) casesCo-ordinate repair requests, liaising with contractors and scheduling accessUpdate voids and lettings logs and ensure compliance with re-let processesProcess and prepare correspondence including warning letters, arrears notices, and other ..... full job details .....