Housing and Wellbeing Officer - Floating Support - 9 Months Fixed Term Contract

Housing and Wellbeing Officer - Floating Support - 9 Months Fixed Term ContractLocation: BlackburnReporting to the Housing and Wellbeing Manager, the Housing and Wellbeing Officer is responsible for providing floating support to customers living in a range of tenancies, including social housing, private rented and other settled accommodation. The role focuses on tenancy sustainment, promoting independence, preventing homelessness and supporting customers to manage their tenancy successfully within a customer-focused environment and in line with the Independence and Wellbeing framework. This post has a specific focus on supporting customers who may have a history of drug or alcohol use, mental health needs and other complex circumstances, working with landlords, housing providers and partner agencies to identify risks early, resolve tenancy-related issues and help customers remain settled in their homes.What you''ll be doingTo assist customers to identify their strengths, support needs and risks, including needs linked to drug or alcohol use, mental health and other complex circumstances, and jointly develop tenancy sustainment plans that help them maintain their tenancy and build independence;To encourage community cohesion, identifying opportunities for individuals to come together, share their experiences, culture and celebrate diversity.To assist customers to access other agencies and their services and know of the services within the wider community;To coach and assist ..... full job details .....