Housing and Support Operations Manager (South West)

Housing and Support Operations Manager (South West) Location: Swindon.Hours: 40 hours per week (full-time)Days: Monday - Friday - 08.30am - 17.00pmContract: Temp to Perm (Permananet after 12 weeks)Salary: £32-£35K per annum. DOEAbout the Role: Gap Personnel are is seeking a dynamic, ambitious and experienced Housing and Support Operations Manager to lead our clients Housing and Support Services across the South West region. This is a key leadership role, responsible for ensuring the delivery of safe, high-quality, person-centred services that help residents move towards greater independence. This is a temp to Perm position with an excellent progression route and a fantastic benefits package and flexible working.Key Responsibilities: Working alongside and in partnership with the Head of ServicesProvide day-to-day operational leadership for Housing and Support ServicesLead, support, and develop Team Leaders and frontline staffOversee service performance, workforce planning, safeguarding, and quality assuranceEnsure services meet contractual, regulatory, and organisational standardsMonitor and report on operational performance, KPIs, and targetsEnsure residents receive high-quality housing management, support, and tenancy sustainment servicesPromote a culture of accountability, continuous improvement, and excellent customer serviceDevelop and maintain positive relationships with local authorities, commissioners, and partner agenciesParticipate in the management on-call rota ..... full job details .....