Housing and Neighbourhood Officer

JOB DESCRIPTIONThe Housing and Neighbourhoods team at The Guinness Partnership play a crucial role in safeguarding our communities and delivering our social purpose: providing safe, high-quality homes and essential housing services to our residents.We have a new opportunity for a Housing and Neighbourhood Officer to join us on a 6-month fixed-term contract. This is a field-based role requiring regular travel across your designated area, covering Havant, Waterlooville, Portsmouth, and Gosport. You may be required to work across additional locations as needed. A full UK driving licence and access to your own vehicle are essential.As a visible presence within our neighbourhoods, you will be the face of Guinness, providing an accessible service to both homeowners and tenants. Working in a mobile way, you will spend much of your time out in your patch, meeting residents, building relationships, and resolving issues.You will collaborate closely with Estate Services and other Guinness teams to deliver quick, efficient solutions that create positive outcomes for our residents.You will also be able to demonstrate the following essential criteria:Excellent customer service skills, with strong communication and relationship-building abilities.The capability to plan and manage your workload effectively without high levels of supervision.Confidence using mobile technology to work ''on the go''.Strong resource and time-management skills, with the ability to prioritise and deliver value ..... full job details .....