Housing and Compliance Officer

The RoleOn behalf of our client, we are seeking a Housing and Compliance Officer. This role focuses on maintaining safe, suitable and well-managed housing for tenants. You will oversee maintenance and property budgets, health and safety, and the quality of managed schemes.Reporting to the Housing and Compliance Manager, you will work closely with the Care Team and Maintenance team to support tenancy sustainment, resolve housing issues, and deliver a high-quality customer-focused service.Responsibilities will includeRecover rent and service charge arrears, from early intervention through to enforcement and court applications.Assist the Management Team to implement and review policies including Rent Arrears, Allocations, Transfers, and Mutual Exchanges.Lead, promote, and support tenant moves through mutual exchange, private rent, and choice-based lettings schemes.Provide a comprehensive, customer-focused neighbourhood housing service.Work with the Care Team to sustain tenancies and provide preventative support.Carry out procedures and administration relating to tenant rights.Manage empty properties through pre-void inspections and timely new tenant sign-ups.Resolve tenancy management issues including safeguarding, anti-social behaviour, breaches, and queries.Conduct health and safety checks in line with policy.Collaborate with the Maintenance team to report and address hazards promptly.Review tenants'' circumstances regularly and recommend appropriate housing ..... full job details .....