We''re working with a large housing association in the Birmingham area that''s implementing a new Allocations Policy and urgently seeking experienced Housing Allocations Officers to support a key project.Birmingham (South) - 1 day WFH 19 - 21 per hour (umbrella)Full-time, 37 hours per weekInitial 12-week contract - potential for extensionKey responsibilities of a Housing Allocations Officer:Contacting customers affected by changes to the allocations policyUpdating and processing applications as a Housing Allocations Officer using AbritasCleansing and maintaining the housing registerResponding to Part 6 housing enquiriesWorking in line with allocations policies and proceduresWhat we''re looking for:Proven experience working as a Housing Allocations OfficerExperience using the Abritas Allocations SystemStrong understanding of housing policies and allocations processesExcellent IT skills and attention to detailConfident communicator, able to handle complex conversationsThe Offer: 19 - 21 per hour (umbrella)37 hours per week, Monday to FridayHybrid: 4 days office-based (South Birmingham), 1 day WFH12-week initial contract with potential for extensionIf you''re an experienced Housing Allocations Officer, click apply. For more information about the role, call Katie on (phone number removed) or email (url ..... full job details .....