Housing Advisor

Housing Advice Officer

A local authority is seeking an experienced Housing Advice Officer to join their Housing team. This role will involve delivering housing advice and homelessness services in line with the Housing Act 1996 and the Homelessness Reduction Act 2017.

Key Responsibilities

• Assess and manage homelessness applications in line with current legislation
• Provide housing advice to applicants, landlords, and partner agencies
• Support homelessness prevention activities and temporary accommodation placements
• Manage Housing Register applications within a choice-based lettings scheme
• Maintain accurate records and contribute to statutory reporting requirements
• Work closely with Housing Advice Assistants and partner organisations to deliver effective housing solutions

Requirements

• Experience working within housing options, homelessness, or housing advice services
• Good knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017
• Strong communication, negotiation, and customer service skills
• Ability to manage a varied workload and work to deadlines
• IT literate with good administrative skills
• Experience working with the public in a challenging environment