Housing Advice Officer

Our client, Caerphilly council is looking for a housing advisor to join their team. Operate Part 2 of the Housing Act 2014 and the associated current Code of Guidance. Investigate all enquiries from persons homeless or threatened with homelessness, to assess their needs and to ensure satisfactory completion of all homeless duties required under the above legislation. Ensure that adequate homelessness prevention measures are carried out. Organise and maintain accurate records, statistics and administrative systems and ensure procedures are properly carried out. Refer homeless households and authorise placements to the Emergency Housing team. Provide advice on all housing related issues which includes providing customers with detailed advice and assistance on homelessness, housing options, the prevention of homelessness and other housing issues such as the legality of tenancy agreements, matrimonial/housing law, etc. Work closely with the Housing Register Team with regard to the re-housing requirements of Homeless prevention cases. Liaise with all other relevant agencies, statutory and voluntary in completing enquiries and the general management of the service, for example Department for Work and Pensions, Police, Probation, Housing Benefits and Domestic Violence Services. Assist with the preparation of detailed reports on individual cases when required. Contribute to regular reviews/updates of the Homelessness policies and procedures. Participate in corporate initiatives for ..... full job details .....