Housing Advice Officer

Housing Advice Officer needed!Salary: 20.98phLocation: Mandela House, CB2Hours: Monday - Friday 9am - 5pm 37hs a weekTill July 2026The purpose of this role is: To provide specialist and comprehensive housing advice and options to members of the public and delivering the Council''s statutory homelessness functions, focussedon preventing and relieving homelessness while managing expectations. The post holder will assess customers'' needs and housing options, agreeing these in the form of a ''personal housing plan''. For customers who are threatened with homelessness this will mean working to prevent homelessness or identify alternative housing options. The post holder will be responding to immediate homelessness situations and arranging placement in emergency accommodation. Where a homeless application is triggered, the post holder will make key decisions about whether the Council''s statutory duties have been discharged and issue formal decision notifications. Work with colleagues and other professionals to offer enhanced housing options which address the problems that are the root cause of the homelessness with a view to securing and sustaining accommodation. The post holder will be offering housing advice pertaining to landlord and tenant law; housing rights; defending possession proceedings and assessing housing need with reference to the Lettings Policy and sub-regional Choice Based Lettings system. The role will bring the post holder into contact with customers with a ..... full job details .....