Housekeeping Manager

Job Title: Housekeeping ManagerLocation: Headcorn, Kent - Own transport requiredSalary: 31,200 - 33,000 dependant experienceJob Type: Permanent, Full TimeAbout us:The Big Cat Sanctuary is a remarkable conservation destination. Our mission is to protect wild cats through Conservation, Rescue, Welfare, Breeding, and Education. We offer intimate, premium guest experiences where quality takes precedence over volume, ensuring every visit is memorable.About the role:The Housekeeping Manager is a pivotal role at the heart of the guest experience at The Big Cat Sanctuary. You will set and sustain the gold standard of cleanliness, presentation, and ambience across our luxury wildlife lodges, visitor-facing spaces, and operational back-of-house areas, ensuring every environment reflects the prestige and magic of the sanctuary.You''ll be the custodian of first impressions and lasting memories, leading a dedicated team with passion, precision, and genuine pride in what makes The Big Cat Sanctuary an unrivalled destination in the UK. A polished, professional appearance and an instinctive understanding of luxury guest expectations is essential.Key dutiesLeadership and Team DevelopmentRecruit, induct, and develop a high-performing Housekeeping team, fostering a culture of pride, ownership, and continuous improvement.Create, manage, and communicate staff rotas to ensure seamless coverage across lodges, laundry, all guest-facing areas and operational back-of-house areas.Deliver ongoing ..... full job details .....